Legal
Terms and conditions
The terms that apply to every stay at Villa Dia and Villa Ini.
The villas
- Maximum occupancy is 8 persons per villa.
- No pets allowed.
- No smoking.
- No recreational drugs.
- Daily housekeeping.
- All guests must complete the Villa Registration form prior to check-in. No unregistered guests to be entertained in the villas without prior approval.
Rates and times
- Rates are set in US Dollars. Prices in other currencies may fluctuate.
- Check-in: 3pm or by arrangement.
- Check-out: 12 noon.
Reservations and payment
- A 50% deposit is required for peak period reservations, and the balance is due 60 days before arrival.
- The deposit is 30% for all other times, and the full balance is due 45 days prior to arrival.
- Full payment is required for any reservations made within 60 days for peak periods, and 45 days for other times, before the date of arrival.
Cancellation policy
- For cancellations greater than 186 days prior to arrival, US$250.00 is forfeited.
- For cancellation between 185 to 46 days, or 61 days for peak periods, of arrival, 30% of gross rental is forfeited, or 50% during peak periods.
- For cancellation less than 45 days, or 60 days for peak periods, 100% of gross rental is forfeited.
- Please note all Christmas and New Year reservations are non-refundable.
- Any damages and items removed from the properties will be charged to the card provided.
Child policy
- Each villa can accommodate 4 children (under 11).
- 0 to 5 years: free of charge.
- 6 to 11 years: 50% of adult meal rates, sharing parents' bed (maximum 1 child per room).
- 1 extra bed can be arranged at a cost.
Our rules for self-catering guests
- Absolutely no smoking in the villas. If you do smoke outside, please be courteous and clean up your butts and ash. Please respect the villas and other guests on the premises.
- Absolutely no drugs of any kind in the villas.
- Absolutely no unregistered guests to be entertained in the villas without prior approval.
- Pets are not allowed in the villas.
- Eating meals is not allowed in the rooms. Snacks and drinks are allowed in the rooms.
- Please wash the utensils after use and leave them out to dry.
- Please pick up after yourself in common areas, using the bins provided.
- Please clean the pots and dry the washroom after use.
- Please conserve water by turning off the tap when brushing teeth, shaving or washing dishes.
- Do not flush tampons or sanitary napkins.
- Please feel free to use the fridge in the kitchen.
- You may use the gas hob, oven and microwave to cook if you want. Please clean up after use.
- You may use the washing machine and the dishwasher if you need.
- Absolutely no downloading of copyrighted materials (no BitTorrent, for example) is allowed. Any copyright infringement by guests will be subject to release of guests' information to the copyright holder for further action.
- Please always lock the front door when you leave.
- If anything breaks, spills or stains, please let our staff know as soon as possible.
- If you need extra towels, sheets, local information or anything else, please ask our staff.
Please raise any concerns you may have with us before contacting Customer Service of your booking portal. We are committed to resolving things for you and to giving you a five-star experience with us. We appreciate the opportunity to make things more comfortable for you.
Questions about any of this?
Contact us